Vitalife

Your everyday tracker for managing eczema with ease and insight.

Type

Solo Project

ROLE

End to end UI/UX process

TIMELINE

12 Weeks

PLATFORM

Mobile App

Problem

Eczema care is fragmented, making it difficult to see the full picture and find correlation

This project focuses on designing a health management app tailored primarily toward individuals with eczema, while remaining adaptable to other chronic conditions. The app aims to create a unified platform that simplifies symptom tracking, supports day to day health management and provides personalised condition specific insights.

Solution

Connecting the dots through actionable insights while tracking what matters daily

Choose What To Track

Pick what matters and track only what you need

Log daily to keep streak and stay consistent

Edit anytime by adding or remove items

Log Your Symptoms Each Day

Daily symptom logging by quickly adding notes

Track your history and see patterns overtime

Stay on track by seeing which entries have been completed

Generate Insights from Logging

Discover patterns and turn logs into actionable insights

Save and revisit insights anytime

Chat with an agent who understands your history

User Research

Online ethnography found patients struggle managing symptoms and tracking tasks

Ethnographic research revealed that patients often struggle ro manage the symptoms caused by their chronic condition and feel overwhelmed by the ongoing tasks and complexity of their illness. Many seek a supportive community of people with similar experiences and try to connect with the right experts for guidance. Additionally, identifying triggers and contributing factors is vital in helping patients reduce the impact of their condition, especially when a cure is not available.

Information Architecture

Centralising where users track their symptoms, manage health and find triggers

From the dashboard, the app is split into three core sections: Tack, Care and Insight. In the Track section, users can monitor any condition related factors they choose. The Care section provides health management tools, including upcoming appointments and medication schedules. In the Insight section, users are guided to uncover meaningful patterns and generate actionable insights based on correlations within their tracked data.

Wireframes

Visualising quick symptom tracking and personalised support

The wireframes established the foundational structure of the interface, defining both layout and content hierarchy. The main challenge at this stage balancing comprehensive functionality without overwhelming users. To address this, features were organised into nested subsections, enabling quick navigation while keeping each screen focused and manageable.

Design System

Balancing simplicity, accessibility and ease of use through standardising components

The design system established the visual direction of the interface, creating a cohesive experience that supports the purpose and goals of the app. It ensures accessibility through consistent use of outlined iconography, colours, typography and interactive components.

ICONOGRAPHY

COLOURS

#FA5805

#FFFFFF

#3D3D3D

#E5E7EA

TYPOGRAPHY

Aa

Montserrat

CAPTION

SemiBold 10px

Heading

Bold 16px

Sub Heading

SemiBold 12px

Body Text

Medium 10px

BUTTONS

Track now

See Insights

PROGRESS BAR

1 of 4 Tracked today

TABS

Medication

Appointments

SEARCH BAR

Search

TEXT FIELD

Type here

INPUT FIELD

Add Item

High Fidelity

Bridging into detailed and realistic screens from conceptualisation

As the designed moved into a higher fidelity, the app began to take clearer shape. A key challenge during this phase was applying the design system to the wireframes in a way that preserved the intended look and feel while still maintaining strong usability.

Prototyping

Building a functional interface with interaction and flows

As the designed moved into a higher fidelity, the app began to take clearer shape. A key challenge during this phase was applying the design system to the wireframes in a way that preserved the intended look and feel while still maintaining strong usability.

Usability Testing

User evaluation uncovered lack of affordance, consistency and accessibility

This stage involved moderated user testing and a post SUS evaluation form to gather usability metrics and identify improvement areas. The primary goal was to assess the app’s usability, navigation flow, and overall engagement in order to refine and enhance the user experience.

Moderated User Testing

3 users completing key tasks

One-on-one, in-person sessions.

Think aloud audio recording/notes.

Ease of Use Score

SUS Evaluation

10 item post usability questionnaire.

Generates an overall usability score.

Simple, quick, and comparable across designs.

Results

Results showed a need for clearer cues, consistent buttons, improved accessibility and stronger motivation to enhance the user centred experience.

Average SUS Score

Average SUS Score

Average Ease of Use Across All Tasks:

Average Ease of Use Across All Tasks:

Iteration

Improved usability, heightened experience and additional adjustments

This stage focused on thoughtful iteration informed by user testing to elevate the overall experience. Button affordances and layout structures were refined based on user feedback. Adjustments to font sizes, increased contrast levels and prominent shadows improved accessibility. Numerous smaller tweaks were also implemented in response to user stumbles and suggestions, ensuring a smoother and more intuitive interface.

BEFORE

AFTER

Visualised Daily Mood Graph and Removed Sliders

BEFORE

AFTER

Improved Shadows, Font Size and Iconography

Additional Adjustments

Mockups

An attuned health tracker grounded in research, testing and iteration

By following a structured design process, a fully functional health management prototype emerged. Backed by rigorous research, testing and iteration, the final outcome presents a unique and compelling solution to the fragmented experience of managing chronic conditions.

Reflection

Theres always room for improvement...

Looking back, the research phase of this project was both interesting and overwhelming. Initially my scope was extremely broad by trying to understand chronic conditions in general, but I quickly realised that narrowing my focus to a specific condition allowed me to go much deeper. More ethnographic research would have helped me uncover the subtle challenges users face day to day and connecting my insights more tightly to the design decisions could have made the concept even stronger.

The design phase came with its own set of challenges. Figuring out the layout of the interface and how to keep users motivated to engage with the app was harder than I expected. It pushed me to think critically about usability, interaction design and how small design choices can have a big impact on the overall experience.

One of the biggest lessons from this project was in prototyping and through components. Breaking the project down into manageable chunks, not just in Figma, but also in the way I approached the process overall was crucial. Iterating on small pieces at a time kept the project moving forward and made tackling complex problems much more manageable.

If I were to do this project again, I’d spend even more time in the research phase. I’d dive deeper until I truly understood the audience I was designing for. Creating something meaningful requires more than just a surface level understanding as you have to know your users inside and out. This project taught me that patience and thoroughness in research directly lead to stronger, more thoughtful design solutions.

Lets talk!

Feel free to reach out and connect!

Lets talk!

Feel free to reach out and connect!

Lets talk!

Feel free to reach out and connect!

© 2025 Joshua Hatchard

© 2025 Joshua Hatchard

© 2025 Joshua Hatchard